CREATING A NEW STORY

Our Culture

Brook Farmers are contributors rather than consumers. We consider it a privilege to serve others by building relationships of trust and by fostering a sense of connection and compassion.

Our Values

EMPATHY

We see animals as "other nations" with equal rights. As such, our role is to honor and respect them, and acknowledge that we are responsible for their wellbeing. Animals belong to the interconnected whole of which we are all a part. Thus, if I injure you - or any living thing, - I injure myself. At Brook Farm, our goal is to find communion with other beings through relationships of service to people, pets, and the planet.

PRECISION

We deliver excellence by caring and connecting with others. To do so requires us look beyond artificial barriers in order to be as inclusive as possible. To work with precision is to see the whole picture, and to always be committed to learning something new.

EXAMPLE

We are responsible for setting an example for each other and for future generations. We must be conscious of our impact, both socially and environmentally, and seek to leave this place better than we found it. To do so requires that we build peace through community involvement and by being socially responsible, to make peace through nonviolent leadership, and to share our story with others so that they may do the same.

Equity & Inclusion

An inclusive workforce begins with employers who value equity and diversity. We gladly prioritize applicants from backgrounds typically underrepresented in veterinary medicine when hiring. Team members receive formal training on the importance of equity and on how to implement inclusive practices. Our fair compensation policies close the wage gap by ensuring equal pay for equal work. We have also implemented many of the practices recommended by Out & Equal Workplace Associates, such as: gender neutral bathroom and policy language, health insurance that includes domestic/same-sex partners, comprehensive and inclusive harassment policies, screening our major suppliers for minority- and LGBT-friendly practices, and by being proud members of the National Gay and Lesbian Chamber of Commerce.

COMMITMENT TO DIVERSITY
FAIR COMPENSATION PLEDGE
LGBT-FRIENDLY WORKPLACE
GENDER-NEUTRAL LANGUAGE
SUPPLIER SCREENING
STAFF DIVERSITY EDUCATION

Professional Development

Ongoing professional development is essential to life at Brook Farm. Our Practice Development Coordinator works with each employee to help them actualize their full potential by identifying goals and training to help them advance. Each team member also has access to graduate-level Continuing Education courses led by the world's leading veterinary experts. Our partnerships with local and national veterinary schools also makes Brook Farm a great place to begin your career: our internship training program equips individuals new to the industry with the tools and skills necessary for future success.

Brook Farm also recognizes the importance of building a healthy workplace. The challenge of achieving professional wellbeing is widely recognized as a critical issue within the veterinary profession as mental health issues, such as depression, career burnout, compassion fatigue, and suicide, have become an increasingly concerning problem. We engage in an open dialogue about mental health and share strategies for self-care. These programs reflect best practices recommended by AAHA's Healthy Workplace Culture Initiative and the Center for Workplace Health.

CAREER ADVANCEMENT PROGRAM
FIRST JOB TRAINING
INTERNSHIPS / EXTERNSHIPS
ENGAGEMENT INITIATIVES
EMPLOYEE ASSISTANCE PROGRAM
MENTAL HEALTH TRAINING
SUICIDE AWARENESS

Community Engagement

We encourage all staff members to get involved in the community by volunteering. We offer a variety of opportunities throughout the year and work with local nonprofits to lend a hand whenever possible. We also establish specific volunteer increase targets with each employee. Our staff also takes pleasure in being involved with opportunities to serve youth: we host over 50 children at our Veterinary Summer Camp, participate with the Putnam County 4H Program, and visit local libraries as often as we can.

One percent of every sale through our rewards program is donated to animals in need, giving our clients the chance to pay it forward through the Veterinary Care Foundation. We also donate 5% of every certificate purchased through our Low-Cost Spay and Neuter Program.

OVER $15,000 DONATED ANNUALLY
150+ HOURS VOLUNTEERED

Good Citizenship

Brook Farm prioritizes purchasing from companies that adhere to a "triple bottom line." We regularly evaluate our major suppliers on strict social and environmental standards. Our Responsible Purchasing Policy gives preference to local businesses and those owned by minority populations.

Our Practice Advisory Committee is composed of a diverse team of staff members elected to represent the interests of the community, our workers, and our environment. All clients are given the opportunity to join our Advisory Board and participate in polls and surveys, and to weigh in on important decisions that may affect them or their pets.

RESPONSIBLE PURCHASING POLICY
STRICT SUPPLIER SCREENING
COMMUNITY ADVISORY BOARD
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